Last updated: May 21, 2026 | Effective: May 21, 2026

 

Moduri ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the rights you have under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

By using moduri.ca or making a purchase, you consent to the practices described in this policy.

1. Information We Collect

Personal Information You Provide

•         Name, email address, shipping and billing addresses

•         Phone number (for delivery purposes)

•         Order history and purchase records

•         Communications you send us (customer service inquiries, reviews, feedback)

Payment Information

Payment information (credit card numbers, etc.) is processed directly by our payment processors (Shopify Payments, Stripe). We do not store full payment card details on our servers.

Automatically Collected Information

•         IP address, browser type, device information

•         Pages visited, time spent, referring URL

•         Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

•         Process and fulfill your orders, including shipping and delivery

•         Communicate with you about your orders, returns, and customer service

•         Send marketing communications (only with your express consent, per CASL)

•         Analyze website performance and improve our services

•         Prevent fraud and ensure security

•         Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share information only with:

Service Providers

•         Shopify (e-commerce platform and payment processing)

•         Canada Post and other shipping carriers (for delivery)

•         Email service providers (for transactional and marketing emails)

•         Google Analytics (for website analytics)

•         Meta/Facebook (if you arrive from their advertising platforms)

Legal Compliance

We may disclose information when required by law, court order, or to protect our legal rights.

Business Transfers

If Moduri is sold, merged, or transferred, your information may be part of the transferred assets.

4. International Data Transfers

Some of our service providers (such as Shopify and Google) are located in the United States. By using our website, you consent to the transfer of your information to these jurisdictions. We require all service providers to maintain appropriate safeguards consistent with PIPEDA.

5. Cookies and Tracking

We use cookies for essential website functionality, analytics, and marketing. You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

6. Your Rights Under Canadian Privacy Law

You have the right to:

•         Access the personal information we hold about you

•         Request correction of inaccurate information

•         Withdraw consent for marketing communications at any time

•         Request deletion of your account and associated data

•         File a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia

To exercise these rights, contact our Privacy Officer at the email below.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations (such as tax records — typically 7 years), and resolve disputes. Marketing data is retained until you withdraw consent.

8. Data Security

We use industry-standard security measures including SSL encryption, secure payment processing, and access controls. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us for prompt removal.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance.

11. Contact Our Privacy Officer

Questions, concerns, or requests regarding your personal information:

Privacy Officer: Sue Son

Email: cs@moduri.ca

Mail: Moduri, #330A-4501 North Rd., Burnaby, BC V3N 4R7, Canada